Scheduling Showings:
Your spare key will be kept safe in a lockbox attached near or on your front door. The box can only be opened by me or licensed buyer’s agents first approved by me. If you occupy your home, you will receive a text or email requiring your approval prior to each showing. Do not try to reschedule the showing. If you do not occupy the home, I will personally approve each showing and notify you by text or email.
The showings will normally occur during a one-hour window. In rare cases, there may be a no-show due to traffic, etc. Never let anyone into your home unexpectedly.
During a Showing:
Myself, or a licensed agent authorized by me, will tour your home. We point out the best features. We develop a relationship with the buyer. We know what the buyer wants.
Never let the buyer or agent see you. Hide all signs of children and pets. Close the shades on bad views and open them on good views. Set the home to a comfortable temperature. Turn the lights on. Turn fans off.
Showing agents generally leave everything the way it was found. In rare cases, a light may be left on or a door may be left unlocked. Your house is now a museum, and you are the janitor. Due to the nature of people in general, the showing process is not perfect. I will do my best to keep your home safe and secure.
After the Showing
You may return home. I will survey all buyers and showing agents for feedback. At minimum, I will ask them to complete a 5-question survey. Most showings do not provide valuable feedback. Many agents cannot remember much about your home after showing multiple homes in the same day. They might say something like “the buyer just didn’t like the layout” or “they saw something they liked better.”
In some cases, I can get specific and helpful feedback. They might notice a burned-out light or suggest an update. I will notify you when the agent completes my survey and whenever I am made aware of relevant and valuable feedback.